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Share Your Story on the Consumers Union Website
Consumers Union, which publishes Consumer Reports
has, generally, not tested products and filed reports on features that
are important to people with hearing loss. However, Consumers Union has
established its “Hear Us Now” project that gives voice to consumers who
are experiencing problems in the following categories: Internet, TV
& Radio, Cable & Satellite, Phones & Cell
Phones, and Media Ownership.
If you are experiencing problems regarding
telephone, cable and internet services, or equipment, you are invited
to “Share Your Story” by going to http://www.hearusnow.org/other/share.
The form at that website will enable you to tell about your experiences
in dealing with problems, and perhaps solving them, in the listed
categories. If you submit a story, Consumers Union may edit it for
clarity and return it to you for your approval before publishing your
story. Also, by accessing this website, you may learn from the
experiences of other consumers.
If people with hearing loss use this communication
resource offered by Consumers Union, visibility into the issues faced
by this population can be increased. Perhaps, if a sufficient number of
stories are submitted, Consumers Union may take an interest in testing
and reporting on telecommunications products and services regarding
their use by people with hearing loss.
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